Terms of service
In ASX we value the trust you have placed in us. Therefore, ensuring the confidentiality of your data is our maximum commitment. The ideas, suggestions or any other information that you decide to share with us will be used exclusively to provide you with a better service. We guarantee that we will never share your data with any outside organization or company.
ASX is not responsible for improper use of the products by the customer, as well as for incompatibility of installation of our products in certain vehicles. In the description of the canbus products the phrase NO ERROR IN THE CHECK CONTROL appears. This phrase applies to 99% of vehicles, not guaranteeing no errors in the check in 100% of them.
How ASX uses this information: When you wish to make a purchase on ASX, it will be necessary for you to provide your personal data in order to be able to process orders as well as, if you wish, to promptly receive commercial offers on products and services that may be of interest to you. The data you provide us will be incorporated into an automated file and will become part of the customer database of ASX Originals lighting S.L, who guarantees the security and confidentiality of the data it receives. We use the information you send us for the following purposes:
When you place an order we need to know your name, email address, telephone number and shipping address. It allows us to process your order and keep you informed of its process.
We will also use the contact information to inform you, via email, of new services offered by the page, special offers or promotions.
Security Guarantee In accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, the customer of www.asxstore.com may, at any time, exercise the rights of access, rectification, cancellation and in If necessary, revocation of consent in the aforementioned Law and other regulations that develop it, through the "contact us" section.
General purchasing conditions
Purchases made on ASX are subject to the general purchasing conditions contained on the page at the time the corresponding purchase order is placed. The formalization of an order entails full acceptance thereof. These purchase conditions have been set forth in due advance, in accordance with current legislation.
Delivery
All our shipments are certified except for the so-called "Super Economic Shipping". This shipment is made by uncertified letter, so we will not accept claims for non-receipt. The delivery time of each item will depend on its availability, the place where you want to send it and the type of shipping you prefer. It can range between 24 to 72 hours in the Peninsula, the Balearic Islands and Portugal, always after having received payment for the product (if it is not cash on delivery).
Payment methods
ASX allows payments to be made in the following ways:
Credit/debit card. Buy completely securely with your credit/debit card. www.asxstore.com contacts the secure SERVIRED gateway at the time of payment, indicating the total amount of the order. SERVIRED, through its secure https gateway, collects your credit card data and validates the operation.
PayPal. Sending the payment amount through the "pay now" button that connects directly to the PayPal server after having validated the purchase.
Return
If you are not satisfied with any product purchased at ASX, you can return it to us, refunding the amount of the product (except shipping costs), as well as in cases where the product presents some type of defect or deficiency in which it will be replaced with one again or the money back if that is not possible. The period for making the return will be 14 business days from the date of shipment.
Once the product is received in our warehouses, www.asxstore.com will proceed to verify its condition before proceeding with the exchange or refund of the money. Money refunds will be made in the same payment method.
Returns must be sent to the return address of the package corresponding to the order received.
WARRANTY CLAIMS Applicable law
ASX is not responsible for improper use of the products by the customer, as well as for incompatibility of installation of our products in certain vehicles. In the description of the canbus products the phrase NO ERROR IN THE CHECK CONTROL appears. This phrase applies to 99% of vehicles, not guaranteeing no errors in the check in 100% of them.
How ASX uses this information: When you wish to make a purchase on ASX, it will be necessary for you to provide your personal data in order to be able to process orders as well as, if you wish, to promptly receive commercial offers on products and services that may be of interest to you. The data you provide us will be incorporated into an automated file and will become part of the customer database of ASX Originals lighting S.L, who guarantees the security and confidentiality of the data it receives. We use the information you send us for the following purposes:
When you place an order we need to know your name, email address, telephone number and shipping address. It allows us to process your order and keep you informed of its process.
We will also use the contact information to inform you, via email, of new services offered by the page, special offers or promotions.
Security Guarantee In accordance with the provisions of the Data Protection Law, Organic Law 15/99 of December 13, the customer of www.asxstore.com may, at any time, exercise the rights of access, rectification, cancellation and in If necessary, revocation of consent in the aforementioned Law and other regulations that develop it, through the "contact us" section.
General purchasing conditions
Purchases made on ASX are subject to the general purchasing conditions contained on the page at the time the corresponding purchase order is placed. The formalization of an order entails full acceptance thereof. These purchase conditions have been set forth in due advance, in accordance with current legislation.
Delivery
All our shipments are certified except for the so-called "Super Economic Shipping". This shipment is made by uncertified letter, so we will not accept claims for non-receipt. The delivery time of each item will depend on its availability, the place where you want to send it and the type of shipping you prefer. It can range between 24 to 72 hours in the Peninsula, the Balearic Islands and Portugal, always after having received payment for the product (if it is not cash on delivery).
Payment methods
ASX allows payments to be made in the following ways:
Credit/debit card. Buy completely securely with your credit/debit card. www.asxstore.com contacts the secure SERVIRED gateway at the time of payment, indicating the total amount of the order. SERVIRED, through its secure https gateway, collects your credit card data and validates the operation.
PayPal. Sending the payment amount through the "pay now" button that connects directly to the PayPal server after having validated the purchase.
Return
If you are not satisfied with any product purchased at ASX, you can return it to us, refunding the amount of the product (except shipping costs), as well as in cases where the product presents some type of defect or deficiency in which it will be replaced with one again or the money back if that is not possible. The period for making the return will be 14 business days from the date of shipment.
Once the product is received in our warehouses, www.asxstore.com will proceed to verify its condition before proceeding with the exchange or refund of the money. Money refunds will be made in the same payment method.
Returns must be sent to the return address of the package corresponding to the order received.
WARRANTY CLAIMS Applicable law
Purchases made on ASX are subject to current Spanish regulations and the rest of the corresponding legislation, with purchases being understood to be made at the home of the collaborator associated with asxstore.com.
Regarding any discrepancy or divergence that may arise regarding compliance or interpretation of the purchase agreement reached, or any of its conditions, the parties submit to the Courts and Tribunals of Valencia/Spain.
The declaration of nullity of one or more of the established, non-essential purchase conditions will not entail the nullity of the purchase agreement reached, which will continue in force.
The content of this page is subject to changes and modifications. Therefore you should review it regularly.
ASX guarantees that all data collected through the form will be used in the manner and with the limitations and rights granted by Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD). Their treatment and management complies with the provisions of Royal Decree 994/1999, of June 11, which approves the Regulation of security measures for automated files containing personal data. You authorize www.asxstore.com to use and process the personal data you provide, which will be used to provide you with information on our distribution conditions, the promotion of the products and services of ASX Originals lighting S.L and for historical purposes. . You may exercise your rights of access, rectification, opposition and cancellation of your personal data, in accordance with the provisions of current regulations on the protection of personal data, through the "contact us" section.
RETURNS
You have 15 calendar days from when you received a product to return it without giving explanations. But be careful, you have to keep in mind that there are some conditions. We explain them to you here:
Return/withdrawal conditions for private customers
To make a return you must contact us, sending us an email to info@asxstore.com indicating that you want to request the return of a product and its Order Number. We will send you a document with instructions that you must fill out, sign and enclose with the returned product.
All merchandise must be returned in its original packaging, in perfect condition and protected so that it is not received with seals or adhesive transport tapes. Otherwise it may suffer depreciation.
The return costs will be borne by the customer, both for the return trip. One-way costs will be applied as follows: €10 for the peninsula, €20 for the Balearic Islands and €30 for the Canary Islands. Amount that will be deducted from the total to be returned.
Returns must be delivered to us at the same address where the purchase was sent or at the address that we indicate in the confirmation email.
Once we receive your order, we will check its perfect condition and if everything is correct, the refund will be made within a maximum period of 7 calendar days.
The refund period will be made within the first 7 working days after receiving the returned merchandise.
VERY IMPORTANT! The product must be in its original packaging without damage or tampering.
Withdrawal exclusions
Any type of product whose operation involves any type of direct contact with any part of the body, such as headphones or activity bracelets (MiBand), whose packaging is unsealed or has signs of use, will be excluded from the return. no matter how minimal these may be.
GUARANTEE
WARRANTY PERIOD
Non-consumable products: 3 years
Consumable products: 1 year
Boxes, packaging and manuals: No warranty
GENERAL CONDITIONS OF THE WARRANTY
The consumer can contact asxstore.com, which will be responsible for any lack of conformity that appears within a maximum period of three years from delivery.
If the defect comes to light during the first 6 months from the delivery of the good, it is presumed, unless proven otherwise, that the anomaly already existed when it was purchased.
However, when the lack of conformity appears after 6 months and in doubtful cases, asxstore.com may require an independent expert report to process the guarantee. In obvious cases of malfunction or irregular operation during the warranty period there is no problem.
In any case, during the time that the consumer is deprived of the product, the calculation of the warranty period is suspended; For example, if the repair of an object takes 15 days, the warranty period will end 15 days later than originally planned.
WARRANTY CLAIMS
The consumer may claim when the product does not comply with the contract:
The purchased item does not conform to the description made by the seller.
The acquired good is not suitable for the uses to which consumer goods of the same type are ordinarily intended.
It is not suitable for the special use that would have been requested by the consumer and that the seller has accepted.
It does not present the expected quality and performance, especially taking into account the public statements (advertising, brochures, labeling...) about its specific characteristics made by the seller or the manufacturer.
The consumer and user has the right to:
Repair or replace. The consumer and user may opt for repair or replacement, unless one of the two options is impossible or disproportionate. The one with a higher cost will be considered disproportionate. Non-fungible goods (when they are of a specific nature) or second-hand goods cannot be replaced. Both repair and replacement must be carried out within a reasonable period of time and completely free of charge for the consumer.
Price reduction or termination of the contract. They will proceed when the consumer and user cannot demand the repair or replacement and in cases in which it has not been carried out within a reasonable period of time or without major inconvenience for the consumer and user. The resolution will not proceed when the lack of conformity is of minor importance.
CANCELLATION OF WARRANTY
The warranty will be voided for the following reasons:
Items that are broken, damaged or with apparent signs of having been subjected to impact.
Items damaged by electrical surges or surges.
Defects caused by misuse, negligent use or abusive use of the item (bumps, accidents, incorrect handling, liquid spills, falls, etc.)
Damage caused by pressure, torsion, exposure to humidity, exposure to extreme temperatures, sudden changes in temperature, corrosion, oxidation and, in general, chemicals or substances that may alter the product.
Modifications, repairs or openings carried out by unauthorized persons or persons who do not belong to asxstore.com.
The warranty will not cover:
Configuration errors or incompatibility with software, hardware, peripherals, equipment or services incorporated by the client or by third parties not provided by asxstore.com.
Failures or errors resulting from software update or modification processes that were unsuccessful, erroneous or carried out without the supervision and prior and express indication of ledcar.es
Failures of services or applications provided by third parties not provided by asxstore.com.
Defects and damages resulting from use contrary to the instructions for use and maintenance.
Cases of force majeure caused by an uncontrolled incident.
Damage caused by poor configuration by the client, third parties or by the work and checks carried out by our technicians or authorized personnel.
Breakdowns caused by normal wear and tear of the item.
In short, any damaged product or product with obvious signs of improper handling will not be accepted.
These warranty conditions do not affect the consumer's statutory rights protected by applicable legislation.
At ASXSTORE.COM we do not make repairs, for any problem we change the part for a new one, as long as it meets the warranty terms.
WARRANTY PROCESSING
The consumer and user may process the guarantee by contacting asxstore.com through the contact form, email: info@asxstore.com indicating their order number and the description of the problem that the product presents.
The Technical Service will send you a document by email that you must fill out and sign.
asxstore.com will request the collection of the terminal and said document through the courier service.
Once we receive the package, we will check the problem that your terminal presents in the shortest possible time.
Once checked, we will send you a new part via courier.
CHANGE TIME:
The law indicates that the repair must be made within a reasonable period of time. At asxstore.com we guarantee that no replacement will be longer than 60 calendar days. In the event that the new shipment exceeds that time, asxstore.com undertakes to provide the solution as soon as possible.
CONFIGURATION PROBLEM OR NO PROBLEM:
In the event that the product sent is in perfect condition (no problem) or if the problem is due to configuration or due to products other than those sold by asxstore.com, the product will be returned to the customer with postage due (€20) , being able to invoice the labor used in the verification or testing of the supposedly damaged item.
WARRANTY CLAIMS
The consumer may claim when the product does not comply with the contract:
The purchased item does not conform to the description made by the seller.
The acquired good is not suitable for the uses to which consumer goods of the same type are ordinarily intended.
It is not suitable for the special use that would have been requested by the consumer and that the seller has accepted.
It does not present the expected quality and performance, especially taking into account the public statements (advertising, brochures, labeling...) about its specific characteristics made by the seller or the manufacturer.
The consumer and user has the right to:
Repair or replace. The consumer and user may opt for repair or replacement, unless one of the two options is impossible or disproportionate. The one with a higher cost will be considered disproportionate. Non-fungible goods (when they are of a specific nature) or second-hand goods cannot be replaced. Both repair and replacement must be carried out within a reasonable period of time and completely free of charge for the consumer.
Price reduction or termination of the contract. They will proceed when the consumer and user cannot demand the repair or replacement and in cases in which it has not been carried out within a reasonable period of time or without major inconvenience for the consumer and user. The resolution will not proceed when the lack of conformity is of minor importance.
CANCELLATION OF WARRANTY
The warranty will be voided for the following reasons:
Items that are broken, damaged or with apparent signs of having been subjected to impact.
Items damaged by electrical surges or surges.
Defects caused by misuse, negligent use or abusive use of the item (bumps, accidents, incorrect handling, liquid spills, falls, etc.)
Damage caused by pressure, torsion, exposure to humidity, exposure to extreme temperatures, sudden changes in temperature, corrosion, oxidation and, in general, chemicals or substances that may alter the product.
Modifications, repairs or openings carried out by unauthorized persons or persons who do not belong to asxstore.com.
The warranty will not cover:
Configuration errors or incompatibility with software, hardware, peripherals, equipment or services incorporated by the client or by third parties not provided by asxstore.com.
Failures or errors resulting from software update or modification processes that were unsuccessful, erroneous or carried out without the supervision and prior and express indication of ledcar.es
Failures of services or applications provided by third parties not provided by asxstore.com.
Defects and damages resulting from use contrary to the instructions for use and maintenance.
Cases of force majeure caused by an uncontrolled incident.
Damage caused by poor configuration by the client, third parties or by the work and checks carried out by our technicians or authorized personnel.
Breakdowns caused by normal wear and tear of the item.
In short, any damaged product or product with obvious signs of improper handling will not be accepted.
These warranty conditions do not affect the consumer's statutory rights protected by applicable legislation.
At ASXSTORE.COM we do not make repairs, for any problem we change the part for a new one, as long as it meets the warranty terms.
WARRANTY PROCESSING
The consumer and user may process the guarantee by contacting asxstore.com through the contact form, email: info@asxstore.com indicating their order number and the description of the problem that the product presents.
The Technical Service will send you a document by email that you must fill out and sign.
asxstore.com will request the collection of the terminal and said document through the courier service.
Once we receive the package, we will check the problem that your terminal presents in the shortest possible time.
Once checked, we will send you a new part via courier.
CHANGE TIME:
The law indicates that the repair must be made within a reasonable period of time. At asxstore.com we guarantee that no replacement will be longer than 60 calendar days. In the event that the new shipment exceeds that time, asxstore.com undertakes to provide the solution as soon as possible.
CONFIGURATION PROBLEM OR NO PROBLEM:
In the event that the product sent is in perfect condition (no problem) or if the problem is due to configuration or due to products other than those sold by asxstore.com, the product will be returned to the customer with postage due (€20) , being able to invoice the labor used in the verification or testing of the supposedly damaged item.